Rules

 

RULES FOR PROVIDING SERVICES IN THE SPORTS CENTER

OF RADISSON SLAVYANSKAYA HOTEL

 

1.      The Sports Center is a sub-division of Radisson Slavyanskaya Hotel (hereinafter, the “Hotel”) of Limited Liability Company Slavyanskaya Hotel and Business Center.

2.      These Rules are binding upon Hotel clients, their guests, long-standing customers of the Sports Center and their guests (hereinafter, the “Sports Center Customers”).

3.      The services rendered by the Sports Center are paid for based on the prices as set in the Hotel price list.

4.      The Sports Center is open from 6:30 AM till 10:30 PM daily, including week-ends and holidays. The Sports Center Customers may use the premises and equipment of the Sports Center only within the fixed hours specified in the Sports Center price list for the membership cards. The services provided by the Sports Center within unfixed hours are paid for as per the price list.

5.      The Sports Center has the right to change its working hours and alter these Rules upon prior notice to the Sports Center Customers.

6.      In order to become a long-standing customer of the Sports Center, one should purchase a membership card. Such membership cards are sold according to the established procedure during business hours of the Sports Center. A membership card is supported by a plastic number individual card (hereinafter, the “ID Card”) issued to each long-standing customer of the Sports Center, which is a pass to the Sports Center. Such ID Card is a property of Limited Liability Company Slavyanskaya Hotel and Business Center. The ID Card chip bears its term of validity, and after it expires, the ID Card must be without fail returned to Limited Liability Company Slavyanskaya Hotel and Business Center at Europe Square 2, Moscow, Russia.

7.      The membership category and the services provided to a Sports Center customer according to the category of his/her membership card purchased are specified in the Hotel price list.

8.      In order for the applicant to be issued an ID Card, he/she is required to fill out an Application Form (offer) for the permanent membership and hand it over to a Sports Center receptionist. The Application (offer) shall be considered by the Hotel management within 1 to 3 days during business hours (from 9 AM till 6 PM) on weekdays, except days off and holidays. After the Hotel management approves the Application (offer), the customer can purchase a membership card. Incomplete or distorted information in the Application Form (offer) may serve as grounds for customer’s denying his/her membership card and his/her ID Card. The membership card is paid for in RUB in cash or by a bank transfer. After the customer has paid for his membership, he/she is issued an ID Card. The membership card is valid as from the date of payment made by the Sports Center customer.

9.      The ID Card is issued upon customer’s producing his/her passport.

10.  The membership card and the ID Card must not be transferred to other persons and cannot be reissued in the name of somebody else. In case of violation of this rule, the Sports Center is entitled to disallow such new person, the card holder, admission to the Sports Center and deny him/her the services.

11.  In case of loss the customer’s ID Card may be renewed for a fee as per Hotel’s price list.

12.  When entering the Sports Center, a customer must show his/her ID Card to a Sports Center receptionist.

13.  If the ID Card is temporary missing (renewed/lost), the customers are admitted to the Sports Center upon producing a document identifying the person (passport).

14.  Acting long-standing customers of the Sports Center have priority in purchasing the membership cards.

15.  The monies paid by the Sports Center Customer for any unused membership or for the membership cancelled by the customer are not refundable.

16.  The Customers are required to leave their outerwear in the cloak-room of the Hotel according to the established procedure.

17.  The Sports Center Customers should make use of a locker to store their personal belongings.

18.  The Sports Center Customers are not allowed to leave their belongings in the locker after they finish their exercises in the Sports Center.

19.  The Sports Center Customers are advised to make use of the deposit boxes to store their valuables. The Hotel is not responsible for any valuables or cash that are not deposited in the deposit box.

20.  The Sports Center Customers are not recommended to leave their personal belongings, the key to the locker and the key to the deposit box unattended. The Sports Center is not responsible for the belongings lost by a Sports Center Customer.

21.  The keys to the locker and to the deposit box are given out by a Sports Center receptionist in exchange for the ID Card. Before they leave the Sports Center, the customers must return the keys to the locker and to the deposit box to a Sports Center receptionist.

22.  For the loss of the keys to the locker or to the deposit box, the person at fault is to pay a fine as per tariffs set by the Hotel.

23.  Upon request, the Sports Center receptionist gives out to the Sports Center Customers towels, sheets and a bathrobe. Before they leave the Sports Center, the customers should put them in the clothes basket. For the loss of, or damage to, the towels, the sheets or the bathrobe, the person at fault is to make up a loss.

24.  Upon written request from the Sports Center Customer and upon agreement from the Hotel, the membership may be suspended. Such request must be made before the anticipated suspension period, which may not overlap the time slot left before the expiration of the membership.

25.  The membership can be suspended for a total of 14 to 60 days (but not less than 7 calendar days at a time).

26.  One-time visits (guest visits) to the Sports Center are paid for at the cash desk of the Sports Center in RUB as per tariffs set in the price list.

27.  The Sports Center may offer additional services for extra fee as per Sports Center price list.

28.  Noisy, aggressive and disrespectful behavior and curse words are forbidden on the territory of the Sports Center. It is obligatory to keep public order and observe the generally accepted rules for the behavior.

29.  It is not recommended to use mobile phones while in the Sports Center.

30.  The Sports Center Customers must keep the premises of the Sports Center clean; they are requested not to enter the gym, the swimming pool or the sauna in outershoes. For the gym, it is required to put on sportswear and sports shoes; for the swimming pool and the sauna – swimwear and slippers. It is necessary to abide by the personal hygiene rules. The customers’ clothes must be clean and neat.

31.  It is prohibited to exercise in the gym and in the studio 1/2 barefooted, half-naked or in slippers (exceptions are special fitness classes like yoga, pilates and etc.).

32.  Before they start using a piece of gym apparatus, the Sports Center Customers are advised to read and henceforth follow the operating manual.

33.  Before entering the swimming pool and saunas it is required to without fail take a shower (in the Sports Center).

34.  It is forbidden to jump into the swimming pool, swim across the pool, swim without a swim cap, run around the pool as well as play a ball.

35.  When in the sauna, it is required to stick to the safety rules and the preventive fire-fighting regulations.

36.  Children who have reached the age of five are not allowed in the locker rooms of the opposite sex.

37.  Access to the swimming pool and saunas might be restricted due to repair/preventive works.

38.  Group training sessions are held according to the schedule, which may be changed by the Sports Center subject to notice to the Sports Center Customers. It is not advisable to be late for training. Should it be the case, a Sports Center instructor has the right to bar the customer from the training session.

39.  During group exercises, those customers who are not involved in them are not authorized to enter the studio 1/2 for individual exercises.

40.  During any special events held in the Sports Center, the part of the Sports Center meant for the exercises may be reduced.

41.  The Sports Center Customers may do exercises independently or make use of the services of a Sports Center instructor. Private coaching of the Sports Center Customers by any outsourced instructors, customer’s guests or other customers of the Sports Center on the premises of the Sports Center is strictly prohibited. If the Sports Center becomes aware of such case, the Sports Center has the right at any time to deny such persons access to the Sports Center.

42.  The Sports Center Customer may attend the Sports Center together with a guest/guests (a guest visit), subject to payment as per tariffs set in the price list.

43.  The guest must show his/her ID.

44.  The guest may stay on the territory of the Sports Center as long as the Sports Center Customer stays there. The guest must conform to the Sports Center rules.

45.  The Sports Center Customer is jointly and severally liable for his/her invitee’s observing these Rules, as well as for any damage caused by his/her invitee to the Sports Center. In the event that the invited guest can not fulfill his part of obligations to repair damage caused to the Sports Center, it is the Sports Center Customer who will be held fully liable for such damage.

46.  The gust may use any additional services offered by the Sports Center for a fee as per price list.

47.  At the end of the training session, it is required to return any sports equipment to specially designated storing places; the Sports Center Customers are responsible for any loss of, or damage to, the Hotel property.

48.  Should one have any questions as regards the Sports Center activity, the Sports Center personnel will be glad to respond.

49.  No tape recording, video filming or photographing are permitted on the territory of the Sports Center unless approved by the Sports Center administration.

50.  It is not allowed to use without assistance the music equipment or any other equipment of the Sports Center.

51.  No smoking is permitted on the territory of the Sports Center. No person in a drunken state is allowed on the territory of the Sports Center. It is not allowed to drink spirits, consume toxic and drugs substances and take food in places designated for training, in the pool area and the saunas.

52.  Animals are not allowed on the territory of the Sports Center.

53.  It is forbidden to bring and keep on the territory of the Sports Center any type of weapons, ammunition, explosives as well as alcoholic beverages, beer, drugs or toxic substances.

54.  No glassware is allowed in the gym, the swimming pool area, the saunas and the locker rooms.

55.  It is not allowed to dry clothes and towels, or leave things or items, or use any bunches of green twigs of flavoring substances and pour water on the stones in the sauna.

56.  While in the rest area, in the saunas and in the locker rooms it is not allowed to do pedicure or manicure or color your hair, or mask your body (mud packs, coffee packs, etc.).

57.  It is not allowed to have a party in the recreation zones and in the locker room of the Sports Center without the consent of the Sports Center administration.

58.  The Sports Center Customers must comply with the safety rules while using the Sports Center services.

59.  The Sports Center is not responsible for any harm caused to the health of a Sports Center Customer while he/she is on the territory of the Hotel.

60.  The Sports Center Customers are responsible for any injury caused by them to other customers or employees of the Sports Center.

61.  The Sports Center Customers are recommended to consult a doctor before they start training in the Sports Center. The Sports Center is not responsible for any harm due to deterioration of the health of the Sports Center Customer, if such deterioration was caused by any acute disease, acute condition or chronic disease of the Sports Center Customer.

62.  The Sports Center Customers are recommended to tell the Sports Center staff about any restrictions as regards their physical activity. The Sports Center Customers are requested to immediately inform the Sports Center personnel if they are not well while in the Sports Center.

63.  No children under 4 are allowed in the Sports Center.

64.  Children under 16 are allowed in the swimming pool and the sauna if only accompanied by adults. Children under 10 are allowed in the Jacuzzi if only accompanied by adults.

65.   No children under 14 are allowed in the gym.

66.  Persons who have reached the age of sixteen may attend the Sports Center on their own provided they have written permission from their parents. Parents bear responsibility for their children under 18.

67.  The Sports Center Customers are not allowed to place classifieds or ads, carry out public actions or public inquiries as well as merchandise on the territory of the Sports Center without a written agreement of the Sports Center administration.

 

The Sports Center is entitled to:

 

1.      Independently impose limitations on the sale of membership cards.

2.      Independently impose limitations on the rendering of its services.

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